“Complex systems usually come to grief, when they do, not because they fail to accomplish their nominal purpose. Complex systems typically fail because of the unintended consequences of their design …
I like to think of system engineering as being fundamentally concerned with minimizing, in a complex artifact, unintended interactions between elements desired to be separate. Essentially, this addresses Perrow’s concerns about tightly coupled systems. System engineering seeks to assure that elements of a complex artifact are coupled only as intended.”
– Michael Griffin.
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