“Recurring incidents are the enemy of scalability. Each time we allow an incident with the same root cause to recur in our production environments, we steal time away from our teams that would be better used developing systems and features that maximize shareholder value. This theft of engineering time runs counter to our scalability goals as we are increasing the cost of producing our service or product when the goal of scalability is to produce more with less.”
—Unknown.
Quite a Quote! 