“Great companies implement change management not to reduce the rate of change, but rather to allow the rate of change to increase while decreasing the number of change related incidents and their impact on shareholder wealth creation. Increasing the velocity
and quantity of change while decreasing the impact and probability of change related incidents is how change management increases the scalability of your organization, service, or platform.”
—Michael T Fisher & Martin L Abbott, The Art of Scalability: Scalable Web Architecture, Processes, and Organizations for the Modern Enterprise.
